Privacy Policy

Privacy Policy for Pet Doctors Palm Beach

ABN: 44 658 261 788

  1. Introduction

At Pet Doctors Palm Beach, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and make online bookings.

  1. Collection of Personal Information

We collect personal information that you provide to us directly, such as:

  • Personal Details: Name, contact information (email, phone number), and address.
  • Pet Information: Details about your pet, including medical history and vaccination records.
  • Booking Information: Details related to your online bookings, including appointment dates and times.

We may also collect information indirectly through cookies and other tracking technologies to enhance your experience on our website.

  1. Use of Personal Information

We use your personal information for the following purposes:

  • To Provide Services: To process and manage your online bookings and provide veterinary care for your pet.
  • To Communicate: To send you appointment reminders, updates, and information related to your pet’s care.
  • To Improve Our Services: To analyze website usage and improve our services and website functionality.
  1. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

  • To Third-Party Service Providers: We may share information with service providers who assist us in operating our website, processing payments, or managing bookings. These third parties are contractually obligated to protect your information.
  • For Legal Compliance: We may disclose your information if required to do so by law or to comply with legal obligations.
  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your information, but we cannot guarantee its absolute security.

  1. Access and Correction

You have the right to access and correct your personal information that we hold. To request access or make changes to your information, please contact us using the details provided below.

  1. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience. Cookies are small files placed on your device that help us understand how you use our website and improve your browsing experience. You can manage your cookie preferences through your browser settings.

  1. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Pet Doctors Palm Beach

Shop 28, 19th Avenue Shopping Centre, Cnr 19th Avenue & Angelica St, Palm Beach QLD 4221
(07) 5576 0400
ABN: 44 658 261 788

Thank you for trusting Pet Doctors Palm Beach with your personal information. We are committed to protecting your privacy and providing you with excellent service.

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